The UGI Online Account Center will be unavailable on Sunday, March 8, 2026 from approximately 6 am until 12 pm due to scheduled system maintenance. During this time, customers will be unable to log into their online account.
Throughout the maintenance period, customers who know their 12-digit account number can click here to make a one-time payment.

Customer Service

Need Help Paying Your Energy Bill? LIHEAP Applications are Now Open

03 Nov 2023

UGI is here to help you and your family stay warm this winter! UGI is committed to helping customers in need who make a sincere effort to pay their energy bills through a variety of customer assistance programs.

Applications are currently being accepted for Low-Income Home Energy Assistance Program (LIHEAP). LIHEAP helps income-eligible customers through energy assistance grants. For those who are eligible to receive a LIHEAP cash grant, a payment is sent directly to UGI and credited to their account. Applications are accepted November through April.

Customers can obtain a LIHEAP application or learn more about other customer assistance programs by visiting https://www.ugi.com/assistance-programs/.