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In observance of the holiday, the UGI Contact Center will be closed for non-emergencies on Friday, April 3. Our emergency line will remain open 24/7.  If you're experiencing a natural gas or electric emergency, call 800-276-2722 immediately from a safe place.
 
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Three-Day Internal Damage Form

  1. Three-Day Internal Damage Form

To be compliant with the PUC’s Alleged Violation Report (AVR) requirements, UGI has instituted the following process for any 1st or 2nd Party damages:

  1. As soon as possible after ANY damage occurs, 811 is to be notified so a Damage One Call ticket can be generated.
  2. Complete the information below, including as much detail as available and state if the facility was Marked, Mismarked, relative to the tolerance zone, or Unmarked. Include any photos and comments that help describe the situation.
If your images are larger than the 9MB limit, you can visit www.tinyjpg.com or a similar site to compress your images before uploading.

Alternatively, you can email your images to damageinquiry@ugi.com.