UGI hosts FREE events for customers who would like information about our Customer Assistance Programs. Eligibility for our programs is based on household income of adults 18 or older. Income guidelines are shown below. Our representatives will be available to provide information to you about programs that may help you manage your UGI bills.
Berks County
Tuesday, April 28 10 AM to 2 PM at Reading Salvation Army 301 S. 5th St. Reading, PA 19602
Thursday, May 14 10 AM to 2 PM at Reading Salvation Army 301 S. 5th St. Reading, PA 19602
Tuesday, June 9 10 AM to 2 PM at Reading Salvation Army 301 S. 5th St. Reading, PA 19602
Dauphin County
Tuesday, May 12 10 AM to 2 PM at Harrisburg Salvation Army 506 S. 29th St. Harrisburg, PA 17104
Lackawanna County
Wednesday, May 6 10 AM to 2 PM at Scranton Salvation Army 500 S. Washington Ave Scranton, PA 18505
Lancaster County
Tuesday, June 23 10 AM to 2 PM at CAP of Lancaster 601 S. Queen St. Lancaster, PA 17602
Lehigh County
Wednesday, May 27 10 AM to 2 PM at Allentown Salvation Army 144 N. 8th St Allentown, PA 18101
Luzerne County
Wednesday, June 17 10 AM to 2 PM at CEO Luzerne 165 Amber Lane Wilkes-Barre, PA 18703
Schuylkill County
Tuesday, May 19 10 AM to 2 PM at Schuylkill County Community Action 225 N. Centre Street Pottsville, PA 17901
2026 Federal Poverty Income Guidelines (FPIG) Percentages – Monthly Income
Household Size
150% FPIG (Qualifies for CAP & Operation Share)
200% FPIG (Qualifies for LIURP& Operation Share)
250% FPIG (Qualifies for Operation Share)
1
$1,995
$2,660
$3,325
2
$2,705
$3,607
$4,508
3
$3,415
$4,553
$5,692
4
$4,125
$5,500
$6,875
5
$4,835
$6,447
$8,058
6
$5,545
$7,393
$9,242
7
$6,255
$8,340
$10,425
8
$6,965
$9,287
$11,608
Above 8
+$710/person
+$946/person
+$1,183/person
For a complete list of income guidelines and other assistance programs for which you may qualify, click here.
We will stop accepting applications 15 minutes prior to the close of the event.
If you currently have a shut off notice, or are shut off, please call 800-276-2722 prior to attending an event. You will receive information about what is needed to restore service and to bring that information with you to the event.
If you currently purchase your natural gas or electric from a supplier, enrollment into the UGI Customer Assistance Program currently is not available. You may contact us to discuss your options for future enrollment at 800-276-2722.
Please bring the following to see if there are any Customer Assistance Programs available to you:
UGI Bill*
Proof of Identification
Proof of Income and Income Sources for All Members of the Household
List of Monthly Expenses (utility bills, rent/mortgage, etc.)