Your UGI Bill Explained
We understand closely evaluating the components of your energy bill is probably not at the top of your to-do list. As you may have seen in recent news coverage, global energy prices are on the rise due to a number of factors which include production not keeping pace with demand as the economy recovers from the impacts of the pandemic in the U.S. and globally.
Even with recent increases in natural gas prices, it is still by-far the most economical way to fuel your home or business. In addition to saving money, natural gas also lowers your carbon footprint significantly more than other fossil fuels.
Please find a breakdown of your UGI bill on the tabs below to help you better understand the factors that influence your overall energy cost. We want to remind customers that are struggling to make on-time payments to please contact our Customer Care Team so they can review your account and provide options. Our Customer Care Team is available Monday through Friday, from 8 am to 5 pm, at 800-276-2722.
UGI Bill: Cost Breakdown
Residential Natural Gas Customer Bills
The cost of your bill is determined by:
Distribution and Customer Charges: As of December 1, 2023, about 65% of each residential bill is for the delivery and service costs to upgrade and maintain our natural gas facilities and to ensure we are delivering natural gas in a safe, reliable manner. This amount can be changed through a Base Rate Case, where the Pennsylvania Public Utility Commission must approve any proposed increase.
Commodity Charge: This is the charge for the actual amount of energy you consume. For natural gas, it is presented in CCF (hundred cubic feet). As of December 1, 2023, the commodity component accounts for about 35% of your energy bill. Learn about more ways to conserve energy to help keep the commodity portion of your bill more manageable.
Purchased Gas Costs “Pass-Through”
Each quarter – December, March, June and September – UGI may request an adjustment, either an increase or decrease, to the Commodity cost. This is called the Purchased Gas Cost (or PGC) update. The PGC is a pass-through of costs incurred by the company to purchase gas. UGI does not profit on the purchased gas portion of a customer’s bill. UGI is required to purchase the least-cost available supply of natural gas.
UGI Protects Customers from Extreme Price Spikes
- PGC rate changes are capped at 25% in December, March, and June and 15% in September.
- UGI secures a portion of its gas supply in advance. As an example, UGI will have procured approximately 50% of our normal winter supply prior to the beginning of the heating season (October). This helps limit extreme changes that can occur during the heating season.
Please note the costs shown above and on the chart represent the annual average consumption of a residential natural gas heating customer.
UGI Bill: Visual Breakdown
1. Your Account Number
We need this number to access your account when you call us.
3. Next Scheduled Reading
Your next UGI meter reading will occur on this date.
4. Meter Reading
Your usage for the current billing period. Natural gas is shown in CCFs (1 CCF = 100 cubic feet of gas) and electric in kWh.
5. Price to Compare
Compare this price to those of alternate energy suppliers.
Get important notes from UGI related to programs such as budget billing and “GET Gas.”
7. Due Date and Amount Due
Amount currently owed to UGI and date payment is due.